Privacy Policy

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

• Personal Information: Name, email address, phone number, billing address
• Technical Information: IP addresses, browser type, device information
• Usage Data: How you use our services, performance metrics
• Payment Information: Billing details (processed securely through third parties)

2. How We Use Your Information

We use the collected information for:

• Providing and maintaining our hosting services
• Processing payments and managing accounts
• Communicating with you about services and support
• Improving our services and user experience
• Ensuring security and preventing fraud
• Complying with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• Service Providers: Third parties that help us operate our services
• Legal Requirements: When required by law or to protect rights
• Business Transfers: In connection with mergers or acquisitions
• Consent: When you have given explicit permission

4. Data Security

We implement comprehensive security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure data centers with physical security
• Regular security audits and updates
• Access controls and authentication systems
• Data backup and disaster recovery procedures

5. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Retention periods include:

• Account information: While account is active plus 7 years
• Transaction records: 7 years for tax and legal purposes
• Technical logs: 90 days for security and troubleshooting
• Support communications: 3 years

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to certain processing activities

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and performance
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences.

8. International Data Transfers

Our services may involve transferring data internationally. We ensure appropriate safeguards are in place when transferring personal data outside your jurisdiction, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certified transfer mechanisms

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify users of significant changes through email or website notices.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

• Discord: https://discord.gg/xcK2wCWuXc
• Email: privacy@blizzardnodes.com
• Data Protection Officer: dpo@blizzardnodes.com